Here are some items discussed during our PMP (Performance Management Program) workshop last December 2008.
Coaching versus Mentoring:
Mentoring – provide help/guidance/advice which is usually based on the mentor’s experiences
Coaching
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It’s more of getting the person being coached to think
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Guiding the person towards self-realization
*** Coaching is more effective than mentoring. ***
To be a good coach:
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Be an active listener
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Use powerful/laser-like questions. By doing so, the coach can help the coachee realize things that will help him/her address issues.
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Using proper language. This includes words, body language and tone.
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Using coachee’s language. A good coach should be able to turn the coachee’s language into a question that will be thrown back to the coachee.
During a coaching session:
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The coachee should talk more.
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Avoid finishing of sentences.
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Avoid giving advice because it may become subjective.
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